Knauf Insulation has impressed the panel of independent industry experts at this year’s Builders' Merchant News Awards and has successfully secured a place within the Supplier of the Year shortlist.
For this category the judges were looking for a supplier that has done the most to help and support their merchant customers. Knauf Insulation wholly demonstrated this throughout its award entry as it endeavours to collaborate and create effective working partnerships with its merchant customers.
Providing dedicated support to their merchant customers Knauf Insulation understands the importance of delivering bespoke customer service. Strong relationships are key to an effective supply chain and in particular the ability to listen and respond accordingly to customer feedback. As such, Knauf Insulation continually reviews products and processes with its trade specialists and most notably this year, developed a brand new insulation range – Earthwool® OmniFit - in direct response to merchant customers.
On the 21st November Knauf Insulation will join other shortlisted companies at the BMN Awards ceremony at the Lancaster Hotel in London, where the winners will be announced.